King Stairs Software

[Jot+ Notes General] Re: Cannot save jot file. Please help

info@operacesky.net George Snead — Wed, 04 Apr 2012 22:19:47 GMT

Author: George Snead
Post subject: Problem solved by clearing 'read only' of backup file
Posted: 04-Apr-2012 15:19

I solved my own problem.
Somehow, either I or Windows set the .jot.bak file to 'read only', hence jot could not delete the backup file and abandoned the 'save' command. There was no internal problem with 'jot'. (Perhaps it might have been coded to be tolerant that it could not delete the backup file.) The problem was environmental and could be fixed simply outside of jot: One just brings up the properties panel in the file explorer for the .jot.bak file and clears the 'read only' field for the file. Exit from properties panel and retry to save the jot data file and the save completes normally. Just to be absolutely clear, here is the field to clear:

[Jot+ Notes General] Cannot save jot file. Please help

info@operacesky.net George Snead — Tue, 03 Apr 2012 22:34:40 GMT

Author: George Snead
Post subject: Cannot save jot file. Please help
Posted: 03-Apr-2012 15:34

When I try to save a jot+ file, I get this message in a dialog box:

------------------------------------------------
Warning [Jot+ Notes]
-------------------------------------------------
Unable to save document:
Reason: Unable to delete backup file
C:\Users\george\Documents\towson courses\COSC716,Object-Oriented Methology\notesAndDiary.jot.bak
Reason: Access is denied.
[#5]
------------------------------------------------
I'm including a snapshot of the state of the .jot.bak file which does exist. I use this file alot, so this is not a first usage. I've not manipulated the jot.bak file, so I don't know what could be causing the problem.

Is there a fix or workaround?

Regards,
George Snead

[Forum Chatter] Has anyone any news on Michael?

info@operacesky.net Phil_A — Sat, 25 Feb 2012 18:10:19 GMT

Author: Phil_A
Post subject: Has anyone any news on Michael?
Posted: 25-Feb-2012 11:10

Michael has not been around here since April 2011, and does not seem to be answering email. I hope he is OK, does anyone have any info

Phil

[Jot+ Notes General] Problem with Excell object in note

info@operacesky.net George Snead — Wed, 26 Oct 2011 20:40:58 GMT

Author: George Snead
Post subject: Problem with Excell object in note
Posted: 26-Oct-2011 13:40

Hello;

I used the Jot capability to embed an excel spreadsheet into a jot note, via the route :
edit > insert > object ... > [Insert Object dialog box: select 'Create New' radio button, select Microsoft Office Excel Worksheet, click 'OK' ]
Initial creation went smoothly. I created a 4 column by 5 row spreadsheet which I could see in the note.

The problem came when I chose to edit that note and add some additional rows. I clicked on the spreadsheet object and it was highlighted with a border with 'pull blocks along the sides and corners. With the mouse pointer on the selected spreadsheet object, I hit the right button to bring up the context menu. From it, I chose 'Microsoft Office Excel Spreadsheet > Edit '. This behaved as expected: the spreadsheet opened and I added the new rows. After completing my edits, I chose to exit via 'file > close & return to jot+ notes 3'. This went normally without warning, but when I looked at the jot note, the new rows were absent. I thought that the problem might be simply that the object needed to be selected and enlarged to display the new rows. So, I did select it and 'pulled' at the expansion blocks.

Here's the unexpected behavior: Stretching the object region only enlarged the type and changed the font (but in a chaotic way where letters overlay one another in a hard to read fashion). Stretching the object did not reveal the new rows, which was my expectation.

I chose to insure that my new rows were in the spreadsheet by going back thru these steps: select spreadsheet object in the jot note; push right mouse button to bring up context menu; select 'Microsoft Office Excel Spreadsheet > Edit '. The spreadsheet materialized and my new rows were present in the spreadsheet.

Since the rows were present, I explored options that might be necessary to make the new rows visible. I re-tried 'file > close & return to Jot+ notes 3' without success. I tried 'file > update' without success. There are no sensible options to simply 'save', so that did not help.

Is this a known problem? Or, am I overlooking the proper way to make visible the edits after the initial creation of a object?

Please try to reproduce my problem. If my experience is a known problem with Jot, is there a way to make the enlargement of the spreadsheet object with more rows and columns, visible in the jot note?

Regards and thank you for a very functional and durable product.

George Snead

[Jot+ Notes General] Issue with Jot Convert

info@operacesky.net techman41973 — Fri, 14 Oct 2011 07:23:07 GMT

Author: techman41973
Post subject: Issue with Jot Convert
Posted: 14-Oct-2011 00:23

I downloaded the Jot Convert utility and when I try to export a jot note into a word document, I get an error saying that I don't have the encryption module installed.
Is there some way to correct this?
Thanks

[Jot+ Notes General] Re: Jot keeps closing down

info@operacesky.net cayley — Mon, 26 Sep 2011 10:16:45 GMT

Author: cayley
Post subject: Re: Jot keeps closing down
Posted: 26-Sep-2011 03:16

It wasn't telling me anything. But this morning, so far, the program is behaving! Fingers crossed that whatever was causing the problem has cured itself. Thanks for your help - and if problems recur I'll email a copy of the SystemInfo for my computer. Michael

[Jot+ Notes General] Re: Jot keeps closing down

info@operacesky.net KingStairs — Mon, 26 Sep 2011 04:07:01 GMT

Author: KingStairs
Post subject: Re: Jot keeps closing down
Posted: 25-Sep-2011 21:07

Is Jot+ Notes telling you anything before it closes? I'd expect some kind of error message, even if it's only a Windows APPCRASH report.

If you can, please e-mail your Help|System Info details to [url=mailto:support@kingstairs.com]support@kingstairs.com[/url] - that should suggest any potential conflicts.

[Jot+ Notes General] Re: Jot keeps closing down

info@operacesky.net cayley — Thu, 22 Sep 2011 09:23:46 GMT

Author: cayley
Post subject: Re: Jot keeps closing down
Posted: 22-Sep-2011 02:23

Thanks for your response. I did all that a couple of days ago and still no joy! And I've tried turning off the anti-virus program too. Any other suggestions?

[Jot+ Notes General] Re: Jot keeps closing down

info@operacesky.net KingStairs — Thu, 22 Sep 2011 05:03:53 GMT

Author: KingStairs
Post subject: Re: Jot keeps closing down
Posted: 21-Sep-2011 22:03

Have you tried just rebooting your computer?

If that doesn't do it, then something has to have changed on your computer in the last week: A Windows update, new software or an updated version, etc. It could also be a new update from your Antivirus.

One solution is to use System Restore to revert your computer to last week - that might undo whatever is causing your problem.

I recommend a full system check (Anti-virus, spyware, etc) in case this Jot+ Notes problem is a symptom of something unwanted on your computer.

Hope that gets you somewhere!

[Jot+ Notes General] Jot keeps closing down

info@operacesky.net cayley — Wed, 21 Sep 2011 12:43:32 GMT

Author: cayley
Post subject: Jot keeps closing down
Posted: 21-Sep-2011 05:43

This week I have been unable to keep Jot+ Notes open for more than a couple of minutes. Jotview is working OK so am still able to access my data, but I cannot change it. I have done nothing peculiar to my computer. Removing and reinstalling Jot hasn't helped - nor has using the current Beta version, nor has using different Windows compatibility modes. I've never had problems till now - and I've been using Jot since version 1.

[Jot+ Notes General] Re: Jot+ Now completely useless

info@operacesky.net KingStairs — Thu, 28 Apr 2011 16:24:54 GMT

Author: KingStairs
Post subject: Re: Jot+ Now completely useless
Posted: 28-Apr-2011 09:24

If a notefile is opened in read-only mode, Jot+ Notes does tell you why - what is the reason given?
Michael

[Jot+ Notes General] Jot+ Now completely useless

info@operacesky.net Sentosan — Thu, 28 Apr 2011 03:17:19 GMT

Author: Sentosan
Post subject: Jot+ Now completely useless
Posted: 27-Apr-2011 20:17

Have registered copy of 3.6.2 (651).
Have been using Jot+ since version 1, so am not inexperienced.

Have been using it with a Notefile containing several hundred notes.
Used it constantly yesterday.
Opened it this morning. Could not add or edit. The dreaded READ ONLY.

Looked for lock file.
Searched computer for .jlk files. None on computer.

Tried saving the file under another name to a different disk/folder.

No change. Still cannot edit or add to file.

Any ideas?

[Jot+ Notes Beta] Re: Jot+ Notes 3.7.0 RC 1

info@operacesky.net Phil_A — Mon, 24 Jan 2011 05:29:44 GMT

Author: Phil_A
Post subject: Re: Jot+ Notes 3.7.0 RC 1
Posted: 23-Jan-2011 22:29

The confusion avoidance strategy does not appear to be achieving its goal

[Jot+ Notes Beta] Re: Jot+ Notes 3.7.0 RC 1

info@operacesky.net KingStairs — Sun, 23 Jan 2011 18:09:57 GMT

Author: KingStairs
Post subject: Re: Jot+ Notes 3.7.0 RC 1
Posted: 23-Jan-2011 11:09

To avoid potential confusion (ironically) the final version number (e.g. 3.7.0) is only used for the final release.

[Jot+ Notes Beta] Re: Jot+ Notes 3.7.0 RC 1

info@operacesky.net Phil_A — Sun, 23 Jan 2011 16:11:28 GMT

Author: Phil_A
Post subject: Re: Jot+ Notes 3.7.0 RC 1
Posted: 23-Jan-2011 09:11

I was just checking if there was an update and comparing against 'About' jot and found mine is declaring itself as 3.6.2 (651)... so I thought I couldn't have got the latest though I was pretty sure I had.

Downloaded and instaled 3.7.0 RC 1 again. Still says 3.6.2 (651) - glad its not my memory playing tricks!!!

Happy New Year

Phil

[Jot+ Notes Wishlist] Re: Blackberry Version Needed

info@operacesky.net Phil_A — Tue, 18 Jan 2011 00:26:47 GMT

Author: Phil_A
Post subject: Re: Blackberry Version Needed
Posted: 17-Jan-2011 17:26

Coincidence!! I bought that very book just last week.

[Jot+ Notes Wishlist] Re: Blackberry Version Needed

info@operacesky.net KingStairs — Mon, 17 Jan 2011 19:13:57 GMT

Author: KingStairs
Post subject: Re: Blackberry Version Needed
Posted: 17-Jan-2011 12:13

All I'm going to say is that Santa Claus brought me a book called "Hello, Android" - an introduction to Android development...

[Jot+ Notes General] Re: Consistent formats between Parents and Notes

info@operacesky.net KingStairs — Mon, 17 Jan 2011 19:10:33 GMT

Author: KingStairs
Post subject: Re: Consistent formats between Parents and Notes
Posted: 17-Jan-2011 12:10

The most important point to understand is that the MS RichEdit control used in Jot+ Notes has no concept of "styles" as used in word processors. Jot+ Notes' "Style Macros" are an attempt to provide formatting shortcuts - they're called "Macros" because they effectively add formatting to text.

The online help covers Style Macros in detail (and their limitations), as well as other formatting tasks.

[Jot+ Notes Wishlist] Re: Toolbar web button

info@operacesky.net KingStairs — Mon, 17 Jan 2011 19:04:08 GMT

Author: KingStairs
Post subject: Re: Toolbar web button
Posted: 17-Jan-2011 12:04

I believe this is already on the wishlist - it's something that would work well in a plugin.

[Jot+ Notes Wishlist] Re: Blackberry Version Needed

info@operacesky.net Phil_A — Mon, 20 Dec 2010 03:33:04 GMT

Author: Phil_A
Post subject: Re: Blackberry Version Needed
Posted: 19-Dec-2010 20:33

I think beesquare is looking to actually run jot+ on his pda. Anyway, that's what I would like to do on my new android phone. Just to be clear what would be really great is a jot+ 'app' that will run on android and allow me to view my jot files on my phone. just viewing the text would be great, and editing it as well a real bonus.

Any chance of that Michael?

Phil